Shipping

  • Shipping

    We typically ship ground packages on Monday and Express packages on Monday and Wednesday. Packages are shipped via FedEx, UPS, or GLS for local express. We are not able to ship alcohol to a PO Box or APO address.

    While we make every attempt to satisfy customer requests regarding shipping, delays and other issues in transit are beyond the control of TK Wine.

    Wine Shipping
    We are currently able to ship WINE to the following states as local guidelines allow.
    AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, LA, ME, MD, MA, MI, MN, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OK, OR, PA, RI, SC, SD, TN, TX, VT, VA, WA, WV, WI, WY, DC.

    Hard Liquor Shipping
    Currently, we are unable to ship spirits to the following states:
    AL, AK, HI, KY, ND, NH, MS, UT.

  • Age Requirements

    Due to federal and state regulations, all wine shipments must be received by an adult 21 years of age or older. An adult must be physically present to sign for the delivery of alcohol. The person receiving delivery will be required to show identification proving that they are at least 21 years old. We highly recommend that you provide us with a business shipping address for best service.

  • Delivery Options

    Orders are shipped via FedEx, UPS, and other carriers. Shipping costs will be calculated at checkout. Federal regulations make it illegal to ship wine to a P.O. Box or APO address. If you enter a P.O. Box or APO address as your shipping address, the wine will be returned to us and you will be charged for the original shipment, the return shipment and the subsequent shipment to a valid street address.

    You may choose any of the following delivery options.

    Domestic Only:
    Ground – One to five business days in transit, depending on the location
    2 Day – Two business days in transit
    Standard Overnight – One business day in transit

    *To ensure faster delivery, we recommend using a business address

    Insurance

    While we make every effort to package and ship orders carefully and securely, courier companies do not take on any liability for items lost or broken in transit. To address this, TK Wine offers insurance in order to provide a method to cover items lost or broken in transit. 

    Please note that this insurance provides coverage for breakage and loss during transit only. Insurance does not cover any loss arising from an item’s condition. Therefore, it will not protect against seal failures or cosmetic damage to lots. It also does not protect against leakage or damage due to temperature or pressure issues.

    For your convenience, a 3% insurance fee is automatically selected at checkout.  However, if you do not wish to apply this insurance on your purchase, please de-select this checkbox when completing your order. 

    Shipping Rates

    Qty (lb) Zone Flat Rate Ground
    1-3 Bottles (4-12lb) 1

    $16
    2 $20
    3 $21
    4 $26
    5 N/A
    4-6 Bottles (16-24lb) 1 $20
    2 $26
    3 $32
    4 $42
    5 N/A
    7-12 Bottles (24-48lb)

    1

    		 $26
    2 $37
    3 $54
    4 $70
    5 N/A

     

    Zone 1 CA
    Zone 2 AZ, ID, NV
    Zone 3 CO, MT, NM, OK, OR, TX, WA, WY
    Zone 4 AL, AR, CT, DE, DC, FL, GA, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MO, NE, NH, NJ, NY, NC, ND, OH, PA, RI, SC, SD, TN, VT, VA, WV, WI
    Zone 5 AK, HI

    Express shipping and handling rates will vary based on where a package is shipped, the number of bottles, and the size and weight of the contents.

  • Delivery Problems

    Damage during Shipping
    TKwine.com is not responsible for wines damaged by heat or cold exposure, including and not limited to leaks. Wines spoiled or damaged by changes in temperature or pressure cannot be recovered. Please be aware of weather patterns along the route of travel and choose your shipping method accordingly.

    We carefully pack each order leaving our facility. However, if you receive damaged merchandise, please email info@tkwine.com or call us at (310)926-4951 within 24 hours of receipt. We will ask you to ship back the damaged bottles. As soon as we receive them, we will process a refund for your damaged items.

    Incorrect or missing items
    Although rare, if you receive the wrong items, we will arrange for a return pick up. If you find that items are missing from your order, please contact within 24 hours of receipt at info@tkwine.com so that we can rectify your order.

    Reshipping
    When an order is returned to us after several delivery attempts to the provided address or after a package at a hold location is not picked up, we will happily assist with making arrangements to reship your package. Please note that an additional shipping fee will apply.

!